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Terms of Service

Last Updated: 18 March 2025


Welcome to Growl Agency Pte. Ltd. (“Company,” “we,” “our,” or “us”), a Singapore-incorporated entity. These Terms and Conditions (“Terms”) constitute a legally binding agreement between us and you (“Client”), whether you are acting on behalf of a company or as an individual.

By using or accessing our services (“Services”), you acknowledge that you have read, understood, and agree to be bounded by these Terms. If you do not agree, please refrain from using our Services.

1. Services

We offer LinkedIn marketing services, including but not limited to content creation, ad management, ad optimization, audience targeting, analytics, and consulting. The specifics of each service plan are outlined on our website or in our formal agreement with you.

2. Eligibility

By using our Services, you confirm that you meet the requirements of being at least 18 years old and having the authority to enter into a binding contract to use our Services.

3. User Responsibilities

As a Client, you confirm and warrant to:

  • Provide accurate and complete information when subscribing to our Services.
  • Comply with LinkedIn’s terms of service and advertising policies.
  • Ensure that all exchanges, such as communication and provided materials, comply with legal, ethical and lawful standards.
  • Refrain from using our Services for fraudulent, misleading or illegal purposes.

4. Payment and Billing

All services operate on a contractual basis with upfront payments.

  • New contracts require a minimum commitment of three months and require a one-month notice for cancellation thereafter.
  • Contracts automatically renew at the start of each billing cycle unless cancelled in advance.
  • Renewal payments must be made before the new cycle begins.
  • Clients may cancel their subscriptions at any time; however, no refunds will be issued for the remaining billing period.
  • Late payments may lead to service suspension or termination.

5. Ad Spend Allocation

Each plan includes a pre-allocated advertising budget. Any additional spending beyond the allocated budget will be the responsibility of the Client and may require prior approval from you.

6. Intellectual Property Rights

All content created by us remains our intellectual property until full payment is received. You may not reproduce, distribute, or modify our content without explicit permission.

All content and trademarks on the Growl website, including code, design, media, and graphics, are exclusively owned by us and protected by international intellectual property laws.

In addition, all content and marks are provided “as is” for informational and personal use only. No part of this website may be copied, reproduced, distributed, sold, licensed, or used for any commercial purpose without prior written consent from us.

7. Confidentiality

We respect the confidentiality of all Client data and will not disclose information without your consent, except if required by law.

Both parties agree to keep confidential all proprietary information and data shared during the term of the agreement, unless otherwise required by law.

8. Liability and Disclaimers

We do not guarantee specific results, including engagement, leads, or revenue increases.

We are not liable for any losses resulting from LinkedIn’s algorithm changes, account restrictions, or external factors. Our maximum liability under any circumstances is limited to the total amount paid by the Client in the preceding three months, with a one-month cancellation notice required thereafter.

9. Termination

We reserve the right to terminate or suspend services if you violate these Terms or fail to make payments. Clients may also cancel services with prior written notice per the agreement terms.

10. Changes to These Terms

We may update these Terms at any time. Continued use of our Services after modifications constitutes acceptance of the revised Terms.

11. Showcasing Work

Growl reserves the right to showcase work created for you on our digital platforms unless a non-disclosure agreement (NDA) is in place. The NDA must be initiated by the Client and will override our right to publicly display the work.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes, claims, or legal actions arising from or related to the use of our services will be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.

13. Contact Us

For questions regarding these Terms, please contact [email protected].

Privacy Policy

Last Updated: 18 March 2025


At Growl Agency Pte. Ltd. (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our website or Services.

By using our Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and business details.
  • LinkedIn Account Information: LinkedIn company page and other data you share publicly on LinkedIn.
  • Business Information: Company name, industry, target audience, and marketing preferences.
  • Transactional Information: Information related to payments and billing for services provided by Growl Agency.
  • Usage Data: Data like your IP address and website usage through cookies and analytics, emails, or other digital platforms.

We may also receive personal data from third parties such as:

  • Analytics providers (e.g., Google Analytics).
  • Payment processors.
  • Publicly available sources.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide Services: Deliver LinkedIn marketing services, including but not limited to profile optimization, content creation, audience targeting, and campaign management.
  • To Communicate: Respond to inquiries, provide support, send marketing materials, and notify you about service updates or changes.
  • To Improve Services: Analyze usage patterns and improve the quality of our services, website, and strategies.
  • To Process Payments: Handle billing and payment transactions for services rendered.
  • Legal Obligations: Comply with legal requirements, enforce contracts, and protect our rights or the rights of others.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may disclose your information in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist in delivering our services (e.g., payment processors, IT service providers). These third parties are contractually obligated to protect your data.
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, and we will notify you accordingly.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal requirements and business needs.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather usage information. Cookies are small text files stored on your device that help us analyze web traffic and improve user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website or services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Transfers

As Growl Agency operates globally, your personal data may be transferred to and stored in locations outside your jurisdiction, including countries that may have different data protection laws. By using our services, you consent to the transfer of your data to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact [email protected].

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